how to shut down an argument



Hey Reader,

You’re in a heated conversation.

Your pulse picks up.

You’re ready to defend your point — to prove you are right.

But here’s the truth:

The moment you focus on yourself, you lose your ability to influence.

So how do you turn that around?

Here are 3 ways to shift any argument from conflict to influence.

#1. Flip the focus.

Most people go into arguments thinking:

I have to make them see I’m right.”

That mindset triggers defensiveness — yours and theirs.

Instead, ask yourself these questions:

"What do they care about?" or "What are they afraid of losing?"

When you focus on them, the tension starts to drop.

#2. Listen like a mirror.

People don’t calm down when you argue.

They calm down when they feel heard.

Try this:

It sounds like you’re worried we’ll waste time if we do it this way — is that right?

You’re not agreeing. You’re reflecting their concern.

This small act lowers resistance and opens the door to real conversation.

#3. Manage the structure, not the storm.

Every argument has two layers: the content (the words) and the structure (the way it unfolds).

As you navigate these two layers, keep your goal in mind:

What outcome do you want?

What do they want?

Where’s the overlap?

You’re not there to win a point — you’re there to steer the direction.

Make this swap in any argument: less proving, more understanding.

You’ll feel calmer and see the situation more clearly.

And that’s when you gain real influence.

You’ve got this.

J


The Next Conversation

Order My Book →

The School of Communication

Enroll Now →

The Jefferson Fisher Podcast

Listen Now →


*Sponsorship Transparency: I only recommend products we use and trust. If I wouldn’t put it in my own home, I won’t put it in yours. Simple as that.

Get daily practice: Join The School of Communication here.

Read all of my past emails here.

Inbox overloaded? Set your email frequency here.

No longer want to hear from me? Unsubscribe here.

156 S. Main Street Ste 300 #769, Lumberton, TX 77657

Jefferson Fisher

Simple, practical communication advice for your next conversation.

Read more from Jefferson Fisher

Thanks to Momentous for bringing this to your inbox. Hey Reader, You’ve been told “no.” Maybe once. Maybe a hundred times. And somewhere along the way, you started to believe those no’s meant you weren’t enough. This week on the podcast, I sit down with my friend Jamie Kern Lima—founder of IT Cosmetics and the first female CEO in L’Oréal’s 100-year history—to talk about how she turned rejection into fuel. Jamie went from waitressing at Denny’s to building a billion-dollar company. But the...

Hey Reader, We’ve all been there — that moment before a tough conversation when your heart’s pounding and you’re thinking, “How do I even start this?” Here’s the truth: Most difficult conversations don’t go badly because of what we say. They go badly because of how we start and end them. Let’s fix that. Here's exactly how to have a difficult conversation: #1. Skip the intro. Don’t open with, “How are you?” Difficult conversations aren’t the time for small talk. It feels polite, but it...

Thanks to Our Place for helping bring this to your inbox. Hey Reader, You feel the power slipping in a conversation. Your voice speeds up.You explain more.They push harder. Here’s a better move: don’t grab for control—reset the conversation so it returns to you. In this week’s podcast episode, I’m teaching the exact tools I use with legal clients to shift momentum back to you—calmly, clearly, and fast. SPONSOR*You know I’m big on simple, clear steps—same in the kitchen. Our Place makes our...