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Simple, practical communication advice for your next conversation.
Hey Reader, You said something that came out wrong. Maybe you hurt someone's feelings or confused them with your words. You want to fix it, but you're not sure what to say. Here's how to make it right: #1. Acknowledge how it came across to them. Begin with "I can see how that came across confusing" or "I can see how that came across hurtful." If you want them to listen to you, validate their perception first. #2. Follow it up with this exact phrase: "That was not my intention." People are...
Hey Reader, You're arguing with a narcissist. They twist your words, make everything about them, and leave you feeling drained.And you feel like you’re going crazy. Here are 3 rules for dealing with a narcissist: #1. Don't take the bait. A narcissist wants you to say something ugly. Because the moment you do, the focus shifts. Now it’s about your reaction—not their behavior. They flip the script, and suddenly you’re the problem. So when they give you an opening to lash out, don’t take it. #2....
Hey Reader, Let’s be honest. There are people you don’t like. And there are people who don’t like you. That’s part of life. But what happens when you have to work with them, live near them, or see them regularly? This week on the podcast, I’m teaching you how to hold your ground in conversations with people who don’t like you—without lowering your character in the process. Here’s what you’ll learn: Why acting like they do like you actually works How to stay neutral and keep the peace Why...