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Hey Reader,

This week inside the School of Communication, we practiced pausing for others. Most people think the pause is for them - a moment to collect thoughts, find the right words, or calm down. And yes, it does all of that.

But the real purpose of the pause is the person across from you. When you pause, you give them space to fully finish before you respond.

It's been powerful to watch how that small shift has shown up for our members this week.

Let’s get into this week’s 3 things.

#1. From My Inbox: “If you're asked a question by someone you don't like or trust, how do you politely not answer without seeming cold or rude? And what do you say instead?”

You don’t owe every question an answer. Here’s the simple toolkit I use.

Always lead with a pause. Then clearly state your boundary. “That’s not something I share.” Immediately pivot: “But I’d love to hear how your week’s going.” This clearly sets the boundary, but politely offers a bridge for them to continue the conversation.

#2. A Communication Tip: One Phrase That Can Save a Relationship

Sometimes in an argument you just get lost. Both of you are physically present, but neither one of you knows what to say. Break the silence by saying, “I can do better.” It’s not accepting fault or placing blame. It’s setting pride and ego aside and saying what is universally true, that you could have done better.

When you say it, you’re going to be amazed at how quickly it fills that hole back up and puts you both on the right path.

#3. Something I’m Currently Loving: Sunday Reflections

We started something new inside the School of Communication called Sunday Reflections. Each week, members look back at what they practiced and share one thing they noticed about how they show up for the people around them. Reading through those comments every week is one of my favorite things. We really are more alike than we think. And it keeps me honest about my own goals, too.

Thanks for being here,

J

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