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Simple, practical communication advice for your next conversation.
Hey Reader, We’ve all been there — that moment before a tough conversation when your heart’s pounding and you’re thinking, “How do I even start this?” Here’s the truth: Most difficult conversations don’t go badly because of what we say. They go badly because of how we start and end them. Let’s fix that. Here's exactly how to have a difficult conversation: #1. Skip the intro. Don’t open with, “How are you?” Difficult conversations aren’t the time for small talk. It feels polite, but it...
Thanks to Our Place for helping bring this to your inbox. Hey Reader, You feel the power slipping in a conversation. Your voice speeds up.You explain more.They push harder. Here’s a better move: don’t grab for control—reset the conversation so it returns to you. In this week’s podcast episode, I’m teaching the exact tools I use with legal clients to shift momentum back to you—calmly, clearly, and fast. SPONSOR*You know I’m big on simple, clear steps—same in the kitchen. Our Place makes our...
Hey Reader, October was all about finding your backbone without losing your composure. Here are the three posts that resonated most with the community this month. Whether you missed them or just want a quick recap, here's what got people talking: #1. Being Nice Won't Save You in Difficult Conversations Think being agreeable will get people to treat you better? Here's the truth: it won't. Being nice in conflict often gets you steamrolled, not respected. There's a big difference between being...