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Simple, practical communication advice for your next conversation.
Hey Reader, I'll be on tour in Australia and New Zealand this July. Auckland, Melbourne, Brisbane, and Sydney. Melbourne's first show is already sold out. If you're in the area, grab your tickets now. Here we go. #1. From My Inbox: "How do I communicate with someone who's hurt but refuses to talk about it?" Stop trying to get them to talk. The harder you push, the higher the wall goes. Instead, drop the rope. Your job isn't to get answers now. It's to make it safe to answer later. Swap...
Hey Reader, Most people think having the hard conversation is what changes the relationship. It doesn't. Avoiding it does. In this week's podcast episode, I'm breaking down why the conversation you keep putting off is already costing you and exactly how to have it. Here's what you’ll learn: Why staying silent is changing things more than speaking up ever would Why "start with the end" cuts the anxiety out of a hard conversation before it even starts The mindset I use before every difficult...
Hey Reader, The response to the new format has been amazing — thank you. Again this week I'll answer another inbox question, give a communication tip, and share something I'm currently loving. Let’s jump into our 3 things: #1. From My Inbox: "How do I keep my emotions from hijacking high-stakes conversations?" What do you do when your boss questions your judgment in in a team meeting? Your face likely gets hot. Your chest tightens. You open your mouth and whatever comes out has twice the...