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Simple, practical communication advice for your next conversation.
Thanks to Momentous for bringing this to your inbox. Hey Reader, You’ve been told “no.” Maybe once. Maybe a hundred times. And somewhere along the way, you started to believe those no’s meant you weren’t enough. This week on the podcast, I sit down with my friend Jamie Kern Lima—founder of IT Cosmetics and the first female CEO in L’Oréal’s 100-year history—to talk about how she turned rejection into fuel. Jamie went from waitressing at Denny’s to building a billion-dollar company. But the...
Hey Reader, We’ve all been there — that moment before a tough conversation when your heart’s pounding and you’re thinking, “How do I even start this?” Here’s the truth: Most difficult conversations don’t go badly because of what we say. They go badly because of how we start and end them. Let’s fix that. Here's exactly how to have a difficult conversation: #1. Skip the intro. Don’t open with, “How are you?” Difficult conversations aren’t the time for small talk. It feels polite, but it...
Thanks to Our Place for helping bring this to your inbox. Hey Reader, You feel the power slipping in a conversation. Your voice speeds up.You explain more.They push harder. Here’s a better move: don’t grab for control—reset the conversation so it returns to you. In this week’s podcast episode, I’m teaching the exact tools I use with legal clients to shift momentum back to you—calmly, clearly, and fast. SPONSOR*You know I’m big on simple, clear steps—same in the kitchen. Our Place makes our...