Hey Reader, I can't tell you how many times I've watched a hard conversation fall apart before it ever gets going. In this week's episode, I'm breaking down the 3 biggest mistakes people make in hard conversations, and how to fix each one. Here’s what’s in this episode: Why "always" and "never" turn any conversation into an argument about accuracy Why the more you explain a "no," the less it sounds like one Why the first seven seconds aren't about your words (and what to do when they go...

Hey Reader, I'm headed to Nebraska this week. Apparently it's known as the Tree Planters' State, which is right up my alley. I love trees. They remind me that the best things in life take time and outlive you. Same goes for the work you're putting into better conversations. Alright, let’s get into it. Here are this week’s 3 things: an inbox question, a communication tip, and something I’m currently loving. #1. From My Inbox: “What's the difference between setting a boundary and being...

Hey Reader, This week's guest, Emma Grede, is one of the most charming people I've ever met. She's also someone you don't mess around with. In this episode, Emma and I talk about what it means to be ambitious as a woman, and why she doesn't "watch what she says." Here's what we cover: Why work-life balance is a myth (and what to focus on instead) The "old thought vs. new thought" framework that will shift how you see your career Why imposter syndrome is fake (and how her mom made sure she...