how to handle bad apologies



Are you in Southern California? Come meet me today 👋 Join me at Norma Hertzog Community Center in Orange County on Thursday, August 15th (yes, that's today!) at 6:30 pm PST for a keynote and Q&A with me. I'll be speaking in collaboration with and support for the Orange County Library.

This event is completely free and open to the public. I’d love to meet you and say hello in person. Click here to get all the details.​

Hey Reader,

Ever received an apology that didn’t feel genuine?
​
How do you react and what do you say?
​
​This is one of my most requested topics, so I made a new podcast episode all about it :)​
​
In this episode, I’m revealing 3 types of bad apologies and how you need to respond.

Listen now on Apple Podcasts, Spotify, YouTube, or your favorite podcast platform.

When you use these 3 strategies to deal with bad apologies, you’ll get the accountability you deserve without making things worse.

You can stand up for yourself and keep the conversation respectful.

I’ll teach you how in this episode.

You can listen now on Apple Podcasts, Spotify, YouTube, or your favorite podcast platform.

Thank you for being here and for listening.
​
J
​
​P.S. Hey — can I ask a favor?​
​
​If you like what you hear, could you subscribe on your favorite podcast player and leave a 5 star review?
​
It would mean so much to me. Thank you.
​
​
P.P.S. Don't want podcast episode announcements? Click here.​

Read all of my past emails here.

Not getting the info you want? Update your preferences. No longer want to hear from me? Unsubscribe here.​

156 S. Main Street Ste 300 #769, Lumberton, TX 77657

Jefferson Fisher

Simple, practical communication advice for your next conversation.

Read more from Jefferson Fisher

Hey Reader, I’ve wanted to have this conversation for a long time. This week’s guest is Will Guidara, the former co-owner of Eleven Madison Park, which became the number one restaurant in the entire world under his leadership. He’s also the author of the New York Times best selling book Unreasonable Hospitality and a producer on The Bear, an Emmy Award winning TV show. What struck me most about Will wasn’t just how he built a world-class restaurant, it was how deeply he understands people....

Hey Reader, My seven-year-old has decided she's a chef. Cookies, fresh bread, scrambled eggs — if it can be made, she's making it. Her brother has decided he's a food critic. His only note so far is "more." They have a good system. :) Watching her figure out something new, one attempt at a time, is a good reminder for us. You don't always get it right the first time. You just keep showing up until it clicks. That's what we're doing here. Let's get into this week's three things. #1. From My...

Hey Reader, I'm trying something new this week on the podcast. In today's episode, you'll hear real voicemails from people dealing with real-life situations. I’m listening to them for the first time live, so you'll hear my unfiltered answers. :) In this episode, you’ll learn: What to say when someone shuts down emotionally How to handle an apology that isn’t accepted (without carrying the weight of it) The exact language to use in hard conversations about money, leadership, and boundaries...