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Simple, practical communication advice for your next conversation.
Hey Reader, May has a way of speeding everything up. The warmer weather and longer days have my kids drinking more of their favorite “salty water” (and me too!). As summer plans ramp up, it becomes easy to rush conversations. This week, let’s change that. #1. From My Inbox: “How do you respond to someone that is constantly bragging? I don't want to be mean spirited, but I get tired of hearing how wonderful they are.” Wanting to stop the monologue isn’t mean spirited and it can be done in a...
Hey Reader, In this episode I have the privilege of listening to more voicemails sent by you. I hear these questions for the first time on the podcast, so my responses are completely raw and real. In this episode, you’ll learn: How to respond when someone says “that’s just my personality” as an excuse to be rude What to say when someone gives you a backhanded compliment or passive aggressive jab Calm phrases that immediately shift power back to you in tense conversations How to know when a...
Hey Reader, Last week I got a plaque in the mail from YouTube for hitting 1 million subscribers. Honestly, it doesn't feel real. I’m very aware it’s not about me. One million means there are a lot of people who value better conversations and that fires me up. Moments like this make me pause, smile, and then get back to work. Grateful you're here, Reader! Let’s jump right into this week’s 3 things. #1. From My Inbox: "How do I find a balance between being authentic and trying to be positive...