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Simple, practical communication advice for your next conversation.
Hey Reader, Thank you for the positive feedback on the new format last week. I’m glad you liked it. Quick recap, in case you missed it. My weekly newsletter will now have three sections: #1. An answer to a question from my inbox. #2. A communication tip you can try this week. #3. Something I’m currently loving. Let’s get into this week’s 3 things: #1. How do you handle a promise when the other person is not holding up their end? When a promise has conditions and the other person is not...
Hey Reader, My new book, The Next Conversation Workbook, is officially out. I wrote it to help you go deeper with the skills I teach. Because knowing what to say is one thing, but practicing it until it feels natural is another. This workbook is for you if… You’ve been following my advice but want help actually putting it into practice You want these skills to feel natural in real conversations You’re ready to stop second-guessing yourself and start using the right words when they matter most...
Hey Reader, As we step into March, I’m making a small change to this newsletter. I’m still keeping three things — you know I’m partial to three. But here’s what you’ll see each week going forward: #1. An answer to a question from my inbox. #2. A communication tip you can try this week. #3. Something I’m currently loving. Simple. Practical. Helpful. Let's jump in. #1. How do I deal with people who repeatedly twist what I say? People who twist your words feed on extra words. So you give them...