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Simple, practical communication advice for your next conversation.
Hey Reader, The response to the new format has been amazing — thank you. Again this week I'll answer another inbox question, give a communication tip, and share something I'm currently loving. Let’s jump into our 3 things: #1. From My Inbox: "How do I keep my emotions from hijacking high-stakes conversations?" What do you do when your boss questions your judgment in in a team meeting? Your face likely gets hot. Your chest tightens. You open your mouth and whatever comes out has twice the...
Hey Reader, Have you ever questioned the meaning of your life? I sat down with Arthur Brooks, a behavioral scientist at Harvard, happiness researcher, and author of The Meaning of Your Life. What I thought would be a conversation about happiness turned into one of the most meaningful hours I've had in a long time. He told me some things I haven't been able to shake. We talked about marriage, faith, imposter syndrome, and the one conversation Arthur witnessed on a plane that changed the entire...
Hey Reader, This week on a run, I realized I've made a lot of progress on my goal to move more. It wasn't fast or flashy. Just a little more each time. I'm a firm believer that's how most real progress works. Not in leaps, but in small shifts that build on each other. That goes for communication too, and it's what I want you to focus on today. Let’s jump into our 3 things this week: #1. From My Inbox: "How do I respectfully express an opposing view without creating tension?" When you disagree...