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Simple, practical communication advice for your next conversation.
Hey Reader, I’ve wanted to have this conversation for a long time. This week’s guest is Will Guidara, the former co-owner of Eleven Madison Park, which became the number one restaurant in the entire world under his leadership. He’s also the author of the New York Times best selling book Unreasonable Hospitality and a producer on The Bear, an Emmy Award winning TV show. What struck me most about Will wasn’t just how he built a world-class restaurant, it was how deeply he understands people....
Hey Reader, My seven-year-old has decided she's a chef. Cookies, fresh bread, scrambled eggs — if it can be made, she's making it. Her brother has decided he's a food critic. His only note so far is "more." They have a good system. :) Watching her figure out something new, one attempt at a time, is a good reminder for us. You don't always get it right the first time. You just keep showing up until it clicks. That's what we're doing here. Let's get into this week's three things. #1. From My...
Hey Reader, I'm trying something new this week on the podcast. In today's episode, you'll hear real voicemails from people dealing with real-life situations. I’m listening to them for the first time live, so you'll hear my unfiltered answers. :) In this episode, you’ll learn: What to say when someone shuts down emotionally How to handle an apology that isn’t accepted (without carrying the weight of it) The exact language to use in hard conversations about money, leadership, and boundaries...