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Simple, practical communication advice for your next conversation.
Hey Reader, You’re in a heated conversation. Your pulse picks up. You’re ready to defend your point — to prove you are right. But here’s the truth: The moment you focus on yourself, you lose your ability to influence. So how do you turn that around? Here are 3 ways to shift any argument from conflict to influence. #1. Flip the focus. Most people go into arguments thinking: “I have to make them see I’m right.” That mindset triggers defensiveness — yours and theirs. Instead, ask yourself these...
Thanks to Momentous for bringing this to your inbox. Hey Reader, You’ve been told “no.” Maybe once. Maybe a hundred times. And somewhere along the way, you started to believe those no’s meant you weren’t enough. This week on the podcast, I sit down with my friend Jamie Kern Lima—founder of IT Cosmetics and the first female CEO in L’Oréal’s 100-year history—to talk about how she turned rejection into fuel. Jamie went from waitressing at Denny’s to building a billion-dollar company. But the...
Hey Reader, We’ve all been there — that moment before a tough conversation when your heart’s pounding and you’re thinking, “How do I even start this?” Here’s the truth: Most difficult conversations don’t go badly because of what we say. They go badly because of how we start and end them. Let’s fix that. Here's exactly how to have a difficult conversation: #1. Skip the intro. Don’t open with, “How are you?” Difficult conversations aren’t the time for small talk. It feels polite, but it...